10Corp maintains a strict zero-tolerance policy regarding the utilization of its network or services for any activities associated with the transmission, distribution, or delivery of bulk email, particularly unsolicited commercial or unsolicited bulk email, which is commonly referred to as “SPAM.” Users are obligated to ensure that any email sent on their behalf complies with the U.S. CAN-SPAM Act of 2003.
SPAM complaints are considered valid by default, unless credible information is provided to the contrary. To avoid any action under the Acceptable Use Policy (AUP), users are urged to familiarize themselves with the CAN-SPAM Act by referring to the CAN-SPAM Act Compliance Guide provided.
The following guidelines must be adhered to when using 10Corp’s services or network for email purposes:
A. Headers must not be invalid or forged.
B. Domain names must be valid and existent.
C. No techniques should be employed to misrepresent, hide, or obscure information in identifying the point of origin or the transmission path.
D. Deceptive addressing methods are not allowed.
E. Use of a third party’s internet domain name or relay without permission is prohibited.
F. Subject lines and content must not contain false or misleading information.
G. Compliance with additional technical standards is required.
H. Any violation of 10Corp’s User Agreement, AUP, or other Terms of Service is not permitted.
10Corp strictly prohibits the harvesting, mining, or collection of email addresses or any other information from its network. The use of 10Corp’s network or services must adhere to the confidentiality and proprietary nature of Subscriber email addresses.
Any attempt to damage, disable, overburden, or impair 10Corp’s services is not authorized. Additionally, interference with another party’s use and enjoyment of 10Corp’s products or services is strictly prohibited.
10Corp monitors all traffic to and from its servers for SPAM. Suspected cases of using 10Corp’s products and services for sending SPAM will be thoroughly investigated, and immediate suspension, termination, or cancellation of offending accounts may occur.
Subscribers may be requested to produce records proving explicit affirmative permission obtained from recipients before sending emails. Lack of such proof may be considered grounds for questioning the legitimacy of a mailing.
Maintaining open mail relays on servers is prohibited, and ignorance of their presence is not an acceptable excuse.
Commissioning a third party to send email in violation of this policy, even if not using 10Corp systems, is considered a violation. Any email not complying with this policy that references a 10Corp-hosted website or network is prohibited.
Unauthorized or improper use of 10Corp’s network may result in various actions, including blocking messages, suspension, termination, or cancellation of accounts without notice. Additionally, 10Corp reserves the right to charge an administrative fee of $100.00 per each piece of SPAM sent.
To report an incidence of SPAM, please complete the form here.
Enforcement of this policy is not waived by failure to do so in every instance.
Unauthorized use of 10Corp’s network for unsolicited email transmission may lead to civil and criminal penalties under laws such as the Computer Fraud and Abuse Act (18 U.S.C. §1030, et seq.) and other state and federal regulations.
This file was last modified: November 3, 2023