Website Builder Service Agreement
10Corp Web Services LLC • Effective: Monday, January 8, 2024
BY USING THE 10CORP WEBSITE BUILDER SERVICE, YOU AGREE TO THIS AGREEMENT AND OUR UNIVERSAL TERMS OF SERVICE.
This Website Builder Service Agreement ("Agreement") governs your use of the website builder platform and tools provided by 10Corp Web Services LLC ("10Corp") through 10Corp and affiliated brands. The website builder allows you to create and publish websites using drag-and-drop tools, templates, and hosted infrastructure without requiring technical coding knowledge.
1. Service Description
The Website Builder Service ("Service") provides: a browser-based visual editor; professionally designed templates; integrated hosting; SSL certificate; a free subdomain and the ability to connect a custom domain; image library access; basic e-commerce capabilities (where available on applicable plans); and mobile-responsive output.
2. License to Use
10Corp grants you a non-exclusive, non-transferable, revocable license to access and use the Website Builder Service solely for your own personal or commercial website. You may not sublicense, resell, or white-label the Service without prior written authorization from 10Corp.
3. Templates and Design Assets
Templates provided through the Service are licensed, not sold, to you. You may customize templates for your website but may not distribute, sell, or sublicense template files independently. Some premium design assets may require separate licensing fees, which will be clearly disclosed before use.
4. Your Content
You retain ownership of all original content (text, images, videos) you create or upload to your website. You grant 10Corp a limited license to host, display, and transmit your content solely to operate the Service. You are solely responsible for ensuring your content does not infringe third-party rights, violate applicable laws, or breach our Acceptable Use Policy in the Universal Terms of Service.
5. Custom Domain
You may connect a custom domain to your website builder site. Custom domain registration is governed by the Domain Name Registration Agreement. DNS propagation may take up to 48 hours after connecting a custom domain.
6. E-Commerce Features
Where e-commerce functionality is available, you are responsible for complying with all applicable consumer protection, tax, and payment card industry (PCI) standards. 10Corp is not responsible for transactions between you and your customers. Payment processing is handled by third-party processors subject to their own terms.
7. Service Plans and Billing
Website Builder plans are available on monthly or annual billing cycles. Annual plans are billed upfront. Plans auto-renew unless cancelled before the renewal date. Downgrades take effect at the end of the current billing period. Features available depend on your selected plan.
8. Website Data and Export
You may export your website content (text and images) at any time through your account dashboard. 10Corp does not guarantee export compatibility with third-party platforms. Upon account cancellation, your website and associated data will be retained for thirty (30) days after which it may be permanently deleted.
9. Service Limitations
The Website Builder Service is a shared platform. To ensure fair resource usage, storage, bandwidth, and product limits apply per plan as listed on our pricing page. 10Corp reserves the right to implement reasonable usage limits to maintain performance for all users.
10. Uptime and Support
10Corp targets 99.9% uptime for hosted websites. Technical support is available via ticket and chat during business hours (Mon'€“Fri, 9AM'€“6PM EST). Priority support response times apply to higher-tier plans.
11. Termination and Data Deletion
10Corp may terminate access to the Website Builder Service for violation of this Agreement or the Universal Terms of Service. Upon termination, you will have thirty (30) days to export your data. After this period, all website data may be permanently deleted.
12. Limitation of Liability
10CORP'S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE WEBSITE BUILDER SERVICE SHALL NOT EXCEED THE FEES YOU PAID IN THE THREE (3) MONTHS PRECEDING THE CLAIM. 10CORP IS NOT LIABLE FOR LOSS OF BUSINESS, LOSS OF DATA, OR ANY INDIRECT DAMAGES.
Last modified: Monday, January 8, 2024 • 10Corp Web Services LLC
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