Understanding Account Roles and Permissions

Overview

10Corp provides a role-based access control system that allows account owners to define what actions different users can perform. Understanding these roles and permissions helps you securely delegate tasks while maintaining control over your account.

Available Roles

Account Owner

The account owner is the primary user who created the account. This role has:

• Full control over all account settings, services, and billing.
• The ability to create and manage sub accounts.
• Exclusive access to transfer account ownership.
• Access to delete the account.

Administrator

Administrators have broad access similar to the owner, with some restrictions:

• Can manage domains, hosting, email, and other services.
• Can manage sub accounts and permissions.
• Can access billing information and make purchases.
• Cannot transfer or delete the account.

Manager

Managers can oversee day-to-day operations:

• Can manage domains, DNS, and hosting configurations.
• Can view invoices and billing history.
• Cannot add or modify payment methods.
• Cannot create or manage sub accounts.

Technical Contact

This role is focused on technical operations:

• Can manage DNS records, nameservers, and hosting settings.
• Can access SSL certificates and security features.
• Cannot access billing information or manage users.

Billing Contact

Restricted to financial operations:

• Can view and pay invoices.
• Can update payment methods.
• Can view order history.
• Cannot modify services, domains, or technical settings.

Read-Only

The most restricted role:

• Can view account information, service status, and domain details.
• Cannot make any changes to the account.

How to Assign Roles

1. Log in as the account owner or an administrator.
2. Navigate to Settings > Sub Accounts (or Team Management).
3. Click Add User or edit an existing user.
4. Select the appropriate role from the drop-down menu.
5. Click Save Changes.

Custom Permissions

Some plans may support custom permission sets, allowing you to granularly control access to specific features. Check your account settings for availability.

Related Articles

• Managing Sub Accounts
• Managing Authorized Contacts
• Account Security Best Practices
• Transferring Account Ownership