Creating Backup Codes for Two-Step Verification

Overview

If you have set up an authenticator app (such as Google Authenticator or Authy), it is very important to generate backup codes. You can use these backup codes to access your account in the event that you cannot use your authenticator device — for example, if your phone is lost, stolen, or reset.

How to Generate Backup Codes

1. Log in to your 10Corp account.
2. Click on the User icon located at the top right, open the drop-down menu, and click Settings.
3. Click on Two-Step Verification in the Security section.
4. Click on the Show Backup Code button, located on the right side.
5. A list of usable codes will be generated for you to save and use in emergencies.

Storing Your Backup Codes

We recommend you print or securely save these codes. Consider these storage options:

• Print them and keep the paper in a secure location such as a safe or locked drawer.
• Save them in a password manager or encrypted file.
• Write them down and store them separately from your computer and phone.

Do not store backup codes in an easily accessible location on your device, as this would defeat the purpose of two-factor authentication.

Important Notes

• Each backup code can only be used once. After a code has been used, it becomes invalid.
• Generating new codes will disable any existing backup codes. If you regenerate codes, make sure to discard the old list and save the new one.
• If you run out of backup codes, simply generate a new set following the steps above.
• For additional security, consider also adding a backup text message to your account.

Related Articles

• Adding Backup Text Message for Two-Step Verification
• Setting Up Two-Step Verification with Google Authenticator
• Setting Up Two-Step Verification through Authy
• Troubleshooting QR Code Problems for Two-Step Verification
• Using Two-Factor Backup Codes