Setting Up Email Forwarding

Overview

Email forwarding automatically redirects messages sent to one email address to another. This is useful when you want to receive mail at a custom domain address (like info@yourdomain.com) but read and reply from a different inbox such as a personal Gmail or Outlook account.

How Email Forwarding Works

When someone sends a message to your forwarded address, the mail server receives it and immediately sends a copy to the destination address you specified. The original sender does not know that forwarding is in place. Depending on your configuration, you can either keep a copy on the server or only forward it.

Setting Up Forwarding in Your Hosting Control Panel

1. Log in to your 10Corp account dashboard.
2. Navigate to Email > Email Forwarding (or Forwarders in cPanel-based hosting).
3. Click Add Forwarder or Create New.
4. Enter the source address (the address that will receive mail, e.g., sales@yourdomain.com).
5. Enter the destination address (where messages should be forwarded, e.g., you@gmail.com).
6. Save the configuration.

Types of Forwarding

Single Address Forwarding

Forwards mail from one address to one destination. Ideal for personal use or small teams.

Catch-All Forwarding

Forwards all mail sent to any address at your domain to a single inbox. For example, anything@yourdomain.com goes to one place. Use with caution, as this can result in significant spam.

Multiple Destination Forwarding

Some providers allow forwarding a single address to multiple destinations, so the same email reaches several people simultaneously.

Important Considerations

• SPF and DMARC issues — Forwarded emails sometimes fail authentication checks at the destination because the forwarding server is not authorized to send on behalf of the original sender. This can cause forwarded messages to land in spam. SRS (Sender Rewriting Scheme) can mitigate this.
• No mailbox required — Email forwarding does not require a full mailbox. It simply redirects mail.
• Reply address — When you reply from your destination inbox, the reply will come from that inbox’s address unless you configure a “Send As” alias.
• Latency — Forwarded emails may experience a slight delay compared to direct delivery.

Testing Your Forwarding

After setting up forwarding, send a test email to the source address from an external account and verify it arrives at the destination. Check spam/junk folders if it does not appear within a few minutes.

When to Use Forwarding vs. a Full Mailbox