Help with Business Email

Overview

Business email gives you a professional email address that matches your domain name (e.g., you@yourdomain.com). Unlike free email services, a business email account builds trust with customers, strengthens brand identity, and provides enhanced security features tailored for professional use.

Getting Started

Once you have purchased a business email plan through 10Corp, follow these steps to get up and running:

1. Log in to your account dashboard and navigate to the Email section.
2. Create your first mailbox by entering the desired email address and a strong password.
3. Access your webmail through the link provided in your welcome email or from your dashboard.
4. Configure your email client (Outlook, Thunderbird, Apple Mail, etc.) using the IMAP/SMTP or POP3/SMTP settings provided.

Common Configuration Settings

Your provider will supply the following details when you set up your business email:

Key Features

• Custom domain email — Send and receive mail from your own domain.
• Webmail access — Check email from any browser, anywhere.
• Calendar and contacts — Many business email plans include calendar and contact management tools.
• Mobile access — Sync email to your smartphone via ActiveSync or IMAP.
• Spam and virus protection — Built-in filters help keep your inbox clean and secure.

Troubleshooting

• Cannot log in? Double-check your full email address and password. Use the password reset option if needed.
• Not receiving email? Verify that your domain’s MX records point to the correct mail servers. Changes to DNS records can take up to 48 hours to propagate.
• Email going to spam? Ensure SPF, DKIM, and DMARC records are configured for your domain to improve deliverability.

Need More Help?

If you are experiencing issues with your business email service, contact 10Corp support for assistance. Have your domain name and account details ready to speed up the process.