DMCA Takedown Process

What Is the DMCA?

The Digital Millennium Copyright Act (DMCA) is a United States copyright law that provides a framework for addressing online copyright infringement. It allows copyright holders to request the removal of infringing content hosted on internet services, and it provides safe harbor protections for service providers who comply promptly with valid takedown requests.

How the DMCA Takedown Process Works

Step 1: Filing a Takedown Notice

A copyright holder (or their authorized agent) submits a formal DMCA takedown notice to the hosting provider. A valid notice must include:

Identification of the copyrighted work being infringed.
The specific URL or location of the infringing content.
Contact information of the complainant.
A statement of good faith that the use is not authorized.
A statement under penalty of perjury that the information is accurate.
A physical or electronic signature of the copyright holder.

Step 2: Provider Review

Upon receiving a valid DMCA notice, 10Corp reviews the request. If the notice meets all legal requirements, the infringing content is removed or access is disabled.

Step 3: Notification to the User

10Corp notifies the account holder whose content was removed. The notification includes details of the complaint and information about the counter-notification process.

Step 4: Counter-Notification

If you believe your content was removed in error or is not infringing, you may file a counter-notification. A valid counter-notification must include:

Your name, address, and phone number.
Identification of the removed content and its original location.
A statement under penalty of perjury that the removal was a mistake.
Consent to jurisdiction of your local federal court.
Your physical or electronic signature.

Step 5: Resolution

After a valid counter-notification is received, the original complainant has 10–14 business days to file a court action. If no action is taken, the content may be restored.

Important Considerations

Filing a false DMCA notice or counter-notification can result in legal liability.
Repeated copyright infringement may lead to account termination under 10Corp’s repeat infringer policy.
The DMCA is a U.S. law, but 10Corp applies similar principles to content hosted on its infrastructure regardless of jurisdiction.

Need Assistance?

If you need to file a DMCA takedown notice or have received one, contact the 10Corp abuse team for guidance. We are committed to protecting both copyright holders and our customers’ rights.