Understanding Your Invoice
Every time a payment is processed on your 10Corp account, an invoice is generated that provides a complete breakdown of the transaction. Understanding how to read your invoice ensures you always know what you are paying for.
How to Access Your Invoices
- Log in to your account at https://my.10corp.com/.
- Navigate to Billing → Invoices.
- Click on any invoice number to view its full details.
Invoice Sections Explained
Header Information
At the top of every invoice you will find:
- Invoice Number — A unique identifier for the transaction.
- Invoice Date — The date the invoice was generated.
- Due Date — The date payment is expected (for unpaid invoices).
- Account Name — The name associated with your 10Corp account.
Line Items
The main body of the invoice lists each product or service included in the charge:
| Column | Description |
|---|---|
| Description | The product name, such as a domain registration, hosting plan, or SSL certificate. |
| Billing Period | The start and end date of the service period covered. |
| Amount | The cost for that particular line item before taxes. |
Subtotal, Taxes, and Total
- Subtotal — The sum of all line items before applicable taxes and fees.
- Tax — Any sales tax, VAT, or regulatory fees applied based on your billing address.
- Total — The final amount charged to your payment method.
Payment Information
At the bottom of the invoice, you will see the payment method used (e.g., credit card ending in ****1234 or PayPal) and the transaction status — Paid, Pending, or Overdue.
Common Invoice Scenarios
- Renewal Invoices are generated automatically when a product renews. The billing period will reflect the new term.
- Prorated Invoices may appear when you upgrade or downgrade a service mid-cycle. The amount reflects the difference for the remaining period.
- Credit Invoices are issued when a refund or account credit is applied.
Discrepancies or Questions
If you spot an unexpected charge or believe there is an error on your invoice, contact 10Corp support with your invoice number for a prompt review. Keeping your billing contact information up to date helps ensure you receive invoice notifications on time.